Our Packages

Our purpose is to make your life easier and enhance your experience in Portugal. By getting to know and understanding your needs and expectations, we build lasting relationships you can count on while you’re away and every day.

Our process allows our team of experts and personal lifestyle managers to provide the best tailor-made solutions. We are aware this process must be dynamic, so we can keep meeting the highest standards of professionalism and quality. 

1. CLIENT PROFILE

Identify personal needs (checklist) / Budget definition

2. PROPERTY TYPE

Identify housing needs (checklist) / Maintenance plan

3. PACKAGE SELECTION

Validate with client the best service offer

4. SERVICES EXECUTION

Activate service provider network

5. FOLLOW-UP

Collect feedback / Replace services or providers if necessary

Based on our experience and the main needs of our customers, typical requests from our members include (but are not limited to):

ONE OFF PACKAGES

  • House Setup

  • Have your new home ready to settle in:

     

    • Utility contracts (water, electricity, gas, internet)
    • Furniture reception & unpacking
    • Deep and general cleaning

  • Welcome

  • We prepare your home for your return:

     

    • Pre & post-arrival cleaning
    • Essential groceries shopping
    • Flowers garnish
    • Turn-on heating/cooling system
    • Airport pick-up & drop-off

  • On-demand

  • We guarantee you any personalized services, tailored to your specific needs:

     

    • Moving (furniture, personal belongings)
    • Staff hiring
    • Decoration or remodeling services

SUBSCRIPTION PACKAGES

  • Absentee Owner

  • We take care of everything while you’re away, so you can have peace of mind:
    • Keyholding
    • Mail management and forwarding
    • Delivery waiting services
    • Monthly property inspections
    • Preventive maintenance

  • Rental Management

  • If your property is a rental investment, either long, medium, or short term, we manage everything on your behalf:
    • House Listing
    • Tenant’s screening
    • Check-in services
    • House maintenance management

  • Personal Assistance

  • We ensure the balance between your personal, professional and social agendas:
    • Property repairs
    • Health care (insurance, bookings)
    • Private transportation
    • Errands & appointment scheduling
    • Personal shopping & Wellness services
    • Party & events planning
    • Pet care

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